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COVID Policy

COVID-19 viewing guidelines

View our Covid-19 compliance certification

Milton Stone takes the safety of its staff members and customers extremely seriously.  To help prevent the risk of Covid-19 transmission, we have implemented the following measures in accordance with Government Guidance.

Milton Stone staff are subject to routine monitoring and confirmed to be in good health and not displaying any symptoms of Covid-19.

  1. Masks will be worn by Milton Stone staff on all viewings and gloves where possible.
  2. We kindly ask that all applicants bring their own PPE. You should also be prepared to remove your shoes while inside the property, if required.
  3. Viewings can only be conducted with applicants from the same household and ideally in groups of no more than two people.  If more than one household wishes to view, we ask that the applicants take turns, with the others waiting outside until the first viewer has vacated the property.
  4.  If children must attend a viewing with you, we ask that your child remains close to you and does not touch anything.
  5. We ask that you endeavour to adhere to social distancing measures at all times.  Where possible, try to remain at least 2 metres apart from others.
  6. During the viewing, please do not touch doors, cupboards, hard surfaces or any other items within the  property, in order to reduce the risk of Covid-19 transmission.
  7. We will be seeking to keep viewings to a period of up to 20 minutes.
  8. We strongly advise that you wash your hands thoroughly before and after the viewing, as well as applying hand sanitiser before entering and leaving the property if necessary.

The above policy has been implemented in line with Government Guidance, which can be read here.

The decision to undertake a viewing is your own and accordingly at your own risk.  Milton Stone requires that you keep to the above procedures at all times, in order to safeguard yourself, our staff and any other individual who may be accessing the property.

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